Interactive wayfinding that turns every step into an experience

You’re constantly improving the guest experience—but are those decisions based on real feedback or assumptions? Without structured, timely input from your visitors, you’re flying blind.

Pigeon Tech’s Mobile app polls & surveys make it simple to collect, understand, and act on what your audience is thinking—right in the moment.

You can analyze visitor movement, ticket sales, and dwell time—but none of that tells you how people actually felt. Post-visit surveys have low response rates, and suggestion boxes? Outdated and ignored.

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Insights Behind Every Visit

Why are certain exhibits always skipped?

Did guests enjoy that new interactive feature?

What’s causing early exits or low engagement?

Pigeon Tech’s Feedback Surveys are built directly into your app, allowing you to engage visitors where and when it matters most—while they’re still on site and actively engaged.

Use micro-surveys, emoji ratings, and open-ended questions at key moments in the journey. Collect insights at entrances, exhibits, cafes, events, or exits—without interrupting the experience.

How It helps visitors to navigate

Make each step count for visitors

Key Benefits

Visitors Feel Heard in Real Time

Frictionless, Low-Effort Feedback

Improvements That Matter to Them

This results in:

Live, Location-Based Insights

Data That Drives Action

Build Loyalty Through Listening

Testimonial

“ We used to send post-visit emails and rarely got responses. Now we get thousands of data points each month—right from our app. We’ve made changes that visitors actually care about, and they’ve noticed. ”

-Guest Experience Manager, Wildlife Discovery ParkCompany Name

Impact metrics

Feedback Collected

3X

Increase

Improvement in Last Quarter

60%

Visitor Input

Repeat Visits over 6 month

25%

Increase

Transforming visitor navigation
in a mobile – first world

When you listen, people come back. In today’s experience economy, feedback isn’t optional—it’s a competitive advantage. But to be effective, it needs to be easy, real-time, and actionable.

With Pigeon Tech’s built-in Mobile app surveys and Feedback Surveys, tools, you create a culture of listening without burdening your visitors or your staff. The result? Smarter decisions, happier guests, and measurable improvement across the board.

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Stop guessing. Start asking—and act with confidence

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Frequently asked questions

How do surveys and polls that gather visitor feedback boost return visits?

Attractions can enhance visitor experiences, address problems, and add features that guests desire by soliciting and acting upon their feedback, increasing the likelihood that they will return.

Can visitor feedback be used to enhance exhibits?

Venues can improve displays, layouts, and storytelling for a stronger audience connection by using visitor feedback to identify which exhibits are interesting and which require revisions.

How safe are visitor feedback surveys for gathering data?

Reputable survey software ensures that responses are safely stored and adhere to data protection laws by utilizing encryption and privacy safeguards.

How can I access past survey results?

You can filter, export, and examine historical data for patterns over time in the admin dashboard of the majority of digital survey platforms.

How can actionable insights from surveys drive business success?

Visitor feedback helps prioritize investments, enhances guest satisfaction, and informs decision-making, which increases revenue growth, positive reviews, and loyalty.

Stop Guessing What Visitors Want. Just Ask Them.